‘’Ghana’s Leading Customer Engagement Platform launches its 10th Anniversary Celebration to highlight the impact of customer engagement and communication on modern businesses’’
Accra, 12th September 2022: mNotify, a leading technology and customer engagement platform in Ghana has launched it’s 10th year anniversary celebrations. The launch event which took place at the AH Hotel in Accra was under the theme ‘’ Customer Engagement and its impact on modern businesses’’.
The 10 years anniversary celebrations is geared towards highlighting the impact of technology, effective communications between businesses and their customers and the use of smart messaging tools such as chatbots.
Speaking at the launch of this milestone celebration, CEO of the company Mr. Ronald Tagoe said ‘’ It’s been a long incredible journey of sustainable growth and impact.
We are really proud of our contributions to the Ghanaian business industry and economy through the creation of effective customer engagement & communication tools for many small scale businesses and large organizations. We are also very keen on job creation for the youth as we seek to empower more young individuals and groups to scale up through our resell programs.
Technology sits at the forefront of development and we are excited about the future with you. We promise to continually innovate and improve to serve our clients and impact more businesses’’.
As part of the 10th year anniversary celebrations, mNotify Company Limited also launched its new and improved customer engagement platform and mobile app. The new platform and mobile app features a user friendly interface, a birthday feature, a referral system, a wallet feature and a global bulk messaging feature.
The company also outdoored its anniversary campaign which kicks off on Monday 19th September 2022 and ends on Friday 30th October 2022. During this campaign, mNotify customers will have access to 50 Free SMS to all accounts upon sign up from Monday 19th September till the end of the campaign. Also, the birthday feature which allows clients to send customized birthday messages in various local dialects to their customers will be free on the platform and mobile app from Monday,19th September 2022 till the end of the campaign.
“ Congratulations to the mNotify team for this great milestone. Customer engagement is key to growing any business and I am excited that we have a young company championing this cause. The rippling effects of effective customer engagement practices is overwhelming. This will in the long term impact businesses and the economy.
The use of technology and customer engagement tools like the chatbots is enabling businesses especially e-commerce establishments to scale up and acquite better insights and information about their customers.
The future is very bright and I encourage the mNotify team to continuously improve, innovate and succeed. ”- added Anita Wiafe, CEO of OML Africa and Executive Member of the e-Commerce Association of Ghana
The launch event also featured a panel discussion which highlighted key insights about the need for effective customer engagement and bridging the communication gap between businesses and their customers.
The panel included seasoned industry professionals such as Mr. Francis Kofigah – CEO of Doughman Foods, Michelle Kwame – Lead Strategist at Levotude, Priscilla Wellington Asante – CEO of Customer Service Africa & Green Trek Tour and Mr. Appiah-Kubi Kwateng – Manager, E-Business at Izwe Savings and Loans PLC. The insightful discussion was moderated by ace professional MC / Moderator Mr. Bennet Otoo.
Visit the visit www.mnotify.com or download the new mobile app for more information about the anniversary celebrations. You can also follow the conversations on social media via :
Instagram : @mnotify
Twitter : @mnotifys
See some pictures from the event here
mNotify is a customer engagement platform that specializes in cloud-based mobile services for organizations and businesses, with its portfolio including Mass Messaging (Bulk SMS), Chatbots, Voice Messaging Solutions (Bulk Robocalls), USSD, and VAS Services.
The company has operated in Ghana since June 22, 2012. Some of our value-added services products are being used by Vodafone, Prudential Bank, Bosome-Freho Rural Bank, Atwima Kwanwoma Rural Bank, UTRAK Savings and Loans, SafariBet, Cidan Investments, Kwame Nkrumah University of Science and Technology, University of Ghana Business School, Ghana Telecom University College, University of Professional Studies, MAK-EDU Consult, EBITS, Kessben University College, Internet Solutions, Winners Chapel, UCMAS, Wintrack Homes, Rotary, Latex Foam and Ashfoam just to name a few.